{"xsrfToken":"c7e576086c4e2835b2e34e88448645335739cb27_lout","branding":{"id":"36","key":"wm","name":"Romania Workforce Management","portalBaseUrl":"/servicedesk/customer/portal/36"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/aa1f6612-d8ba-44c1-9fb7-e368d11e0b5e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMjIyZjc5ZS1lNjMzLTQ2ODYtYTljZS1lOWU2ZWNiZjVhYTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFhMWY2NjEyLWQ4YmEtNDRjMS05ZmI3LWUzNjhkMTFlMGI1ZSI6WyJyZWFkIl19LCJleHAiOjE3NDMzOTUzNjMsIm5iZiI6MTc0MzM5NDc2M30.j3QlrUhU-1jLEt5pmKb-Q8RhE3YeyJnUN6dBOnYKGvI&client=b222f79e-e633-4686-a9ce-e9e6ecbf5aa5&mode=fit","logoId":"aa1f6612-d8ba-44c1-9fb7-e368d11e0b5e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Pragmatic Play Customer Portals","sharedPortalName":"Pragmatic Play Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"uk-UA":{"localeDisplayName":"Ukrainian (Ukraine)"},"en-US":{"helpCenterTitle":"Welcome to Pragmatic Play help centre ","sharedPortalName":"Pragmatic Play Support","localeDisplayName":"English (United States)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"en-GB":{"helpCenterTitle":"Welcome to the Pragmatic Play Customer Portals","sharedPortalName":"Pragmatic Play Support","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#f19021","helpCenterTitleColor":"#e6f2f0","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d532b177-fc36-4d3b-8063-e8e6c120db04/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMjIyZjc5ZS1lNjMzLTQ2ODYtYTljZS1lOWU2ZWNiZjVhYTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ1MzJiMTc3LWZjMzYtNGQzYi04MDYzLWU4ZTZjMTIwZGIwNCI6WyJyZWFkIl19LCJleHAiOjE3NDMzOTUzNjMsIm5iZiI6MTc0MzM5NDc2M30.8Drjvx5zWkm4SYavjANkx0FO69uHDnBMg2Oeb61X0zY&client=b222f79e-e633-4686-a9ce-e9e6ecbf5aa5&height=300&mode=fit","bannerMediaApiFileId":"d532b177-fc36-4d3b-8063-e8e6c120db04","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"36","key":"wm","projectId":10200,"serviceDeskId":36,"name":"Romania Workforce Management","description":"<p>Welcome! You can raise a request for Romania - Workforce Management using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/36","reqTypes":[{"id":"550","name":"Feedback on the WFM Jira Portal","descriptionHtml":"","callToAction":"Feedback on the WFM Jira Portal","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[141],"key":""},{"id":"485","name":"Feedback regarding a SS/SSC/WFM employee","descriptionHtml":"<p>You can make a report to one of the workforce management colleagues here</p>","callToAction":"Feedback regarding a SS/SSC/WFM employee","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[141],"key":""},{"id":"683","name":"Request to have a certain day off","descriptionHtml":"","callToAction":"Request to have a certain day off","introHtml":"","icon":10711,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10711","groups":[127],"key":""},{"id":"473","name":"Request to have a certain weekend off","descriptionHtml":"","callToAction":"Request to have a certain weekend off","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[127],"key":""},{"id":"472","name":"Request to have the same days off with another employee","descriptionHtml":"","callToAction":"Request to have the same days off with another employee","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[127],"key":""},{"id":"477","name":"Request to learn a new game","descriptionHtml":"","callToAction":"Request to learn a new game","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[127],"key":""},{"id":"476","name":"Request To Move To Another Team","descriptionHtml":"","callToAction":"Request To Move To Another Team","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[127],"key":""},{"id":"580","name":"ABSENT","descriptionHtml":"","callToAction":"ABSENT","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"453","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10567,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[],"key":""},{"id":"454","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10545,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"645","name":"FS Request","descriptionHtml":"","callToAction":"FS Request","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"484","name":"Issues regarding UKG/myVR password","descriptionHtml":"","callToAction":"Issues regarding UKG/myVR password","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"483","name":"Issues when applying for holiday","descriptionHtml":"","callToAction":"Issues when applying for holiday","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"482","name":"Issues when creating a swap","descriptionHtml":"","callToAction":"Issues when creating a swap","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"581","name":"LATE","descriptionHtml":"","callToAction":"LATE","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"469","name":"Leave Note","descriptionHtml":"<p>This type of request will only be made by Game Presenters, Shufflers, or Game Show Hosts to announce that they have left the shift. The employee will have to justify the absent hours for that day, based on the company’s internal procedures (ROI).</p>","callToAction":"Leave Note","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"480","name":"Login error","descriptionHtml":"","callToAction":"Login error","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"481","name":"Punch error","descriptionHtml":"","callToAction":"Punch error","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"475","name":"Request a Certain Shift","descriptionHtml":"<p>This type of request will only be made by Game Presenters, Shufflers or Game Show Hosts and will be registered until the date of 15th of the current month, for the next month.</p>","callToAction":"Request a Certain Shift","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"465","name":"Request an Extra Break","descriptionHtml":"<p>This type of request will only be made by Game Presenters or Game Show Hosts to request an additional break.</p>","callToAction":"Request an Extra Break","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"467","name":"Request End With a Break","descriptionHtml":"","callToAction":"Request End With a Break","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"478","name":"Request Holiday After The Roster Is Published","descriptionHtml":"","callToAction":"Request Holiday After The Roster Is Published","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"519","name":"Request Sick Call","descriptionHtml":"","callToAction":"Request Sick Call","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"466","name":"Request Start With a Break","descriptionHtml":"","callToAction":"Request Start With a Break","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"470","name":"Request to be on Sort the current shift","descriptionHtml":"<p>This type of request will only be made by Game Presenters or Game Show Hosts to request sort duties for the current shift.</p>","callToAction":"Request to be on Sort the current shift","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"468","name":"Request to Change/Swap Studio","descriptionHtml":"<p>This type of request will only be made by Game Presenters or Game Show Hosts to request a different studio than the regular one that’s been assigned. It will be accompanied by: <br> a) Medical Proof which shows that the employee has a physical condition which affects their performance which will be sent to a Team Manager or a Studio Manager. <br> b) A request from another employee from the same team which wants to swap studios and have the same rotation (same breaks)</p>","callToAction":"Request to Change/Swap Studio","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"471","name":"Request to have Shuffler duties the current shift","descriptionHtml":"<p>This type of request will only be made by Game Presenters or Game Show Hosts to request shuffler duties for the current shift.</p>","callToAction":"Request to have Shuffler duties the current shift","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"479","name":"Request to have Sort/Shuffler duties the upcoming shifts","descriptionHtml":"<p>This type of request will only be made by Game Presenters or Game Show Hosts to requests sort duties for more than just the upcoming shift</p>","callToAction":"Request to have Sort/Shuffler duties the upcoming shifts","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"474","name":"Status About Holiday Pending","descriptionHtml":"","callToAction":"Status About Holiday Pending","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"452","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10558,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10558","groups":[],"key":""},{"id":"590","name":"Swap","descriptionHtml":"","callToAction":"Swap","introHtml":"","icon":10499,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[],"key":""},{"id":"646","name":"Swap FS","descriptionHtml":"","callToAction":"Swap FS","introHtml":"","icon":10568,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[],"key":""},{"id":"589","name":"Vacation","descriptionHtml":"","callToAction":"Vacation","introHtml":"","icon":10487,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[],"key":""}],"reqGroups":[{"id":127,"name":"Monthly"},{"id":141,"name":"Feedback"}],"orderMapping":{"141":[550,485],"127":[477,476,683,473,472]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"16ca279b-e999-34dc-9e19-babce487f79e","appLinkName":"System Confluence","appLinkUrl":"https://pragmaticplay.atlassian.net/wiki","spaceKey":"WM","spaceName":"Workforce Management","spaceUrl":"https://pragmaticplay.atlassian.net/wiki/spaces/WM","isServer":false},"labels":[],"projectKey":"WM","serviceDeskId":36,"kbLinkDomainURLs":["https://pragmaticplay.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":36,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMjIyZjc5ZS1lNjMzLTQ2ODYtYTljZS1lOWU2ZWNiZjVhYTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDMzOTU5NjMsIm5iZiI6MTc0MzM5NDc2M30.UdTQDnwOTiiypBUzQv1i5iXCyck0kRPQNMxzG8C0cRY","targetCollection":"upload-project-10200","endpointUrl":"https://api.media.atlassian.com","clientId":"b222f79e-e633-4686-a9ce-e9e6ecbf5aa5","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":683,"projectId":10200,"form":{"name":"Request to have a certain day off","descriptionHtml":"","callToAction":"Request to have a certain day off","intro":"","instructions":"","icon":10711,"iconUrl":"https://pragmaticplay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10711","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10486","fieldConfigId":"10789","label":"Team No","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10314","fieldConfigId":"10579","label":"Employee First and Last name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10487","fieldConfigId":"10790","label":"EID","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10217","fieldConfigId":"11688","label":"Game","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"14193","label":"German","selected":false,"children":[]},{"value":"14194","label":"Supervisor","selected":false,"children":[]},{"value":"14195","label":"GenericBJ","selected":false,"children":[]},{"value":"14196","label":"Russian","selected":false,"children":[]},{"value":"14197","label":"Bcc","selected":false,"children":[]},{"value":"14198","label":"WOL+TA","selected":false,"children":[]},{"value":"14199","label":"Puncher","selected":false,"children":[]},{"value":"14200","label":"VBB + BOB","selected":false,"children":[]},{"value":"14201","label":"One BJ","selected":false,"children":[]},{"value":"14202","label":"SicBo&Macao","selected":false,"children":[]},{"value":"14203","label":"Azure&Chroma","selected":false,"children":[]},{"value":"14204","label":"Prive SH","selected":false,"children":[]},{"value":"14205","label":"POW+L6","selected":false,"children":[]},{"value":"14206","label":"DataValidator","selected":false,"children":[]},{"value":"14207","label":"SNLD","selected":false,"children":[]},{"value":"14208","label":"Prive BJ","selected":false,"children":[]},{"value":"14209","label":"VIPBJ","selected":false,"children":[]},{"value":"14210","label":"StakeBCC","selected":false,"children":[]},{"value":"14211","label":"Romanian","selected":false,"children":[]},{"value":"14212","label":"VIP RW + Deluxe","selected":false,"children":[]},{"value":"14213","label":"S15","selected":false,"children":[]},{"value":"14214","label":"Italian","selected":false,"children":[]},{"value":"14215","label":"Poker&American RW","selected":false,"children":[]},{"value":"14216","label":"MR Turkish","selected":false,"children":[]},{"value":"14217","label":"Turkish","selected":false,"children":[]},{"value":"14218","label":"Betsson","selected":false,"children":[]},{"value":"14219","label":"LeoVegas","selected":false,"children":[]},{"value":"14220","label":"Indonesian","selected":false,"children":[]},{"value":"14221","label":"AndarBahar","selected":false,"children":[]},{"value":"14222","label":"SpeedBJ","selected":false,"children":[]},{"value":"14223","label":"Spanish","selected":false,"children":[]},{"value":"14224","label":"Stake BJ&RW","selected":false,"children":[]},{"value":"14225","label":"RW Only","selected":false,"children":[]},{"value":"14226","label":"Shuffler","selected":false,"children":[]},{"value":"14227","label":"SWB+MW","selected":false,"children":[]},{"value":"14228","label":"Dutch","selected":false,"children":[]},{"value":"14229","label":"MR+FT","selected":false,"children":[]},{"value":"14230","label":"Korean","selected":false,"children":[]},{"value":"14231","label":"Greek","selected":false,"children":[]},{"value":"14232","label":"BJ Subtitles","selected":false,"children":[]},{"value":"14233","label":"Thai","selected":false,"children":[]},{"value":"14234","label":"Swedish","selected":false,"children":[]},{"value":"14235","label":"Vietnamese","selected":false,"children":[]},{"value":"14236","label":"Portuguese","selected":false,"children":[]},{"value":"14237","label":"MR Portuguese","selected":false,"children":[]},{"value":"14358","label":"PT BCC","selected":false,"children":[]},{"value":"14359","label":"PT BJ","selected":false,"children":[]},{"value":"14360","label":"PT SH","selected":false,"children":[]},{"value":"15782","label":"24D Spin","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"userpicker","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:userpicker","fieldId":"customfield_10505","fieldConfigId":"10818","label":"TM","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"autoCompleteUrl":"https://pragmaticplay.atlassian.net/rest/api/1.0/users/picker?fieldName=customfield_10505&fieldConfigId=10818&projectId=10200&showAvatar=true&query="},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_11295","fieldConfigId":"12777","label":"List Of Months","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"15447","label":"January 2025","selected":false,"children":[]},{"value":"15448","label":"February 2025","selected":false,"children":[]},{"value":"15449","label":"March 2025","selected":false,"children":[]},{"value":"15450","label":"April 2025","selected":false,"children":[]},{"value":"15451","label":"May 2025","selected":false,"children":[]},{"value":"15452","label":"June 2025","selected":false,"children":[]},{"value":"15453","label":"July 2025","selected":false,"children":[]},{"value":"15454","label":"August 2025","selected":false,"children":[]},{"value":"15455","label":"September 2025","selected":false,"children":[]},{"value":"15456","label":"October 2025","selected":false,"children":[]},{"value":"15457","label":"November 2025","selected":false,"children":[]},{"value":"15458","label":"December 2025","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/36/create/683","requestValidateBaseUrl":"/servicedesk/customer/portal/36/validate/683","calendarParams":{"firstDay":1,"date":"2025-03-31T05:19:23+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"16ca279b-e999-34dc-9e19-babce487f79e","appLinkName":"System Confluence","appLinkUrl":"https://pragmaticplay.atlassian.net/wiki","spaceKey":"WM","spaceName":"Workforce Management","spaceUrl":"https://pragmaticplay.atlassian.net/wiki/spaces/WM","isServer":false},"labels":[],"projectKey":"WM","serviceDeskId":36,"kbLinkDomainURLs":["https://pragmaticplay.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMjIyZjc5ZS1lNjMzLTQ2ODYtYTljZS1lOWU2ZWNiZjVhYTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDMzOTU5NjMsIm5iZiI6MTc0MzM5NDc2M30.UdTQDnwOTiiypBUzQv1i5iXCyck0kRPQNMxzG8C0cRY","targetCollection":"upload-project-10200","endpointUrl":"https://api.media.atlassian.com","clientId":"b222f79e-e633-4686-a9ce-e9e6ecbf5aa5","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}